Ireland +353 14760030 / UK + 44 203 3931546

FULLY MANAGED
IT SUPPORT

Your very own in-house IT Team

Spend less time micro-managing your tech, and more time steering your business to success.

It’s time……

To focus on your business

More time to grow your business less time on hold with support.

 

Take a strategic approach

Make the right decisions that provide a return on investment.

For a true business partner

Enabling your business to grow with the right technology.

Sound familiar?

 

Poor service quality

Unresolved issues and recurring problems causing frustration.

Worried about reliability

Lack of transparent reporting and regular updates from your IT Provider.

Too much time spent on IT

Having to supervise everything the IT company is doing.

IT getting in the way of strategy

Your IT company doesn’t understand what your business is trying to achieve.

IT support doesn't understand your business

You feel like you’re talking to the wall with no proactive service.

Your team avoids your IT company

Your team despair at the thought of calling your IT company.

Your business deserves a partner not a supplier

Help when and where you need IT

We recognise that IT support is often viewed as merely an expense, rather than an investment, yielding returns.

It’s time to adopt a new perspective with our managed IT services. At Lantech, we focus on more than just the components of the IT eco-system; we’re committed to adding real value to your business.

Human first, technology second

Our Managed IT Services prioritise the human element of support because we know that communication between people is the most effective technology for getting them back to the work that matters most.

 

Genuine, clear with no hidden agenda

We exist to serve, to take seemingly complex problems and apply straightforward thinking to remove pain and frustration. Nothing motivates us more than knowing we have added value and met or exceeded our client’s expectations.

 

Continually learning

Leveraging years of expertise and a team of certified IT professionals, we offer the guidance and support your business deserves.

What we do

Managed IT Support fully integrated with Cyber Security.

  • Remote and On-Site Support
  • Innovative IT Support App
  • Intelligent Ransomware protection
  • Live Reporting, see what we see
  • Proactive Maintenance
  • 24/7 infrastructure monitoring
  • Updates & patch management
  • Asset and Licensing Management
  • Regular Business Reviews
  • Integrated Security

FAQ:

What is Managed IT Support?

Managed IT support is a comprehensive service where a third-party provider, known as a Managed Service Provider (MSP), takes on the responsibility of managing and maintaining your company’s IT infrastructure. This includes a wide range of services such as network monitoring, cybersecurity, data backup and recovery, and helpdesk support. The primary goal of managed IT support is to provide proactive maintenance and support, preventing IT issues before they arise rather than merely reacting to problems as they occur. By partnering with a reliable service provider, businesses can ensure their IT systems run smoothly and efficiently, allowing them to focus on their core operations.

Benefits of Managed IT Support

Utilising managed IT support services offers numerous advantages for businesses of all sizes. Here are some key benefits:

  • Improved IT Efficiency and Productivity: With expert management, your IT systems run more efficiently, boosting overall productivity.
  • Enhanced Cybersecurity: Reduce the risk of data breaches with robust security measures and continuous monitoring.
  • Increased Uptime: Proactive maintenance minimises downtime, ensuring your business operations remain uninterrupted.
  • Access to Expert Knowledge: Benefit from the skills and expertise of seasoned IT professionals without the need for in-house training.
  • Cost Savings: Managed IT support is often more affordable than hiring and maintaining an in-house IT team.
  • Scalability and Flexibility: Easily scale your IT services to meet evolving business needs.
  • Improved Business Continuity: Ensure seamless operations with effective disaster recovery and business continuity planning.

Choosing a Managed Service Provider (MSP)

Selecting the right managed service provider is crucial for the success of your IT strategy. Consider the following factors:

  • Experience and Expertise: Look for an MSP with a proven track record in providing managed IT services.
  • Range of Services: Ensure they offer a comprehensive suite of services, including cybersecurity and helpdesk support.
  • Service Level Agreements (SLAs): Clear SLAs and quick response times are essential for reliable support.
  • Pricing Model: Understand their cost structure to ensure it fits within your budget.
  • Reputation: Check customer testimonials and reviews to gauge their reliability and customer satisfaction.
  • Certifications: Verify their industry accreditations and certifications to ensure they meet high standards.

Can Managed Services save my business money?

Managed IT support can also help organisations save on costs by providing a predictable and affordable pricing structure. With a managed service provider, organisations can avoid the costs associated with hiring and training in-house IT staff, purchasing and maintaining IT equipment, and managing IT infrastructure. Additionally, managed IT support can help organisations reduce their energy consumption, lower their carbon footprint, and minimise their IT waste, leading to cost savings and a more sustainable business model.

By partnering with a managed service provider, organisations can benefit from a range of services, including:

  • Proactive monitoring and maintenance of IT systems
  • Technical support and helpdesk services
  • IT management and project management
  • Cybersecurity and security monitoring
  • Infrastructure monitoring and management
  • Helpdesk support and technical assistance

Managed IT support is particularly beneficial for medium-sized businesses that require a reliable and efficient IT infrastructure to support their business operations. By outsourcing their IT needs to a managed service provider, organisations can focus on their core business activities, improve their productivity and efficiency, and reduce their costs.

Boost Efficiency, Security, and Continuity

Managed IT Support from Lantech streamlines operations, secures your network, and minimises downtime. 

With expert guidance and flexible solutions, your business stays ahead of cyber threats, adapts to changing needs, and maintains robust continuity—so you can focus on strategic growth.

 

Improve IT Efficiency

Streamline IT operations for better performance and productivity.

 

Enhance Cybersecurity

Protect against threats and reduce the risk of data breaches.

 

Access Expert Knowledge

Leverage the expertise of IT professionals to stay ahead of technological advancements.

 

Increase Uptime

Minimise downtime to keep business operations running smoothly.

 

Scale and Adapt

Easily adjust IT services to meet changing business needs.

 

Improve Business Continuity

Ensure robust disaster recovery plans for uninterrupted operations.

 

Case study

LANTECH’S EXCEPTIONAL MANAGED IT SERVICES AT WINDWARD MANAGEMENT 

Challenge

In the dynamic and fast-paced world of hospitality, Windward Management oversees the operations of 17 bustling hotels across Ireland and Belgium. Juggling multiple service requirements for both customers and team members, the company faced the inherent challenges of the industry—priorities, tight deadlines, service requests, and an ever-expanding to-do list. 

Amidst the whirlwind of daily operations, Windward Management recognized the critical role played by their IT infrastructure and sought a managed IT services provider that not only understood their technological needs but also aligned with the unique demands of the hospitality sector. 

“We at Windward Management acknowledge the transformative impact of our managed IT services . Lantech’s unwavering commitment, coupled with a responsive, knowledgeable, friendly, and professional approach, has elevated the partnership beyond mere service provision.