CO MANAGED
IT SUPPORT
It’s time……
Enhance IT performance & efficiency
Co-managed IT support allows businesses to leverage the expertise and resources of both their in-house IT team and the external IT service provider. This collaboration results in improved IT performance and efficiency. Businesses can expect quicker issue resolution, reduced downtime, and optimised IT systems and processes.
With additional support, IT teams can focus on strategic initiatives, such as digital transformation, while routine tasks, maintenance, and troubleshooting are handled by us, the external IT provider. This division of labour increases the overall efficiency of the IT department.
Scalability & flexibility
Co-managed IT support offers businesses the flexibility to scale their IT resources up or down based on their specific needs. This adaptability is particularly valuable during periods of growth, project launches, or when facing unexpected IT challenges.
Businesses can expect to have access to a broader range of IT skills and expertise when needed, without the need for permanent hiring or training. This scalability ensures that the IT infrastructure can evolve with the company’s changing requirements.
Cost optimisation
Co-managed IT support leads to cost optimisation for businesses. By sharing the IT workload with an external provider, businesses can control labour costs, reduce the need for in-house IT staffing, and avoid overstaffing during peak periods.
The service is delivered with a full platform of tools and processes for Support, Asset management, cyber security, patching, documentation etc, these replace the often disparate and disconnected systems, resulting in significant efficiencies.
Sound familiar?
Limited expertise
In-house IT Teams can lack the necessary IT expertise to effectively manage complex technologies, troubleshoot issues, and implement best practices. This can lead to inefficient problem-solving and suboptimal IT solutions.
Resource constraints
Businesses often struggle attracting and retaining staff for internal IT teams. With limited exposure to technology and industry peers, in-house teams can often feel restricted in growth and gaining broader skills to develop their own career.
Downtime & disruptions
Internal IT teams while generally close to the business, they don’t have the mature systems and processes to rely on to enhance the support processes. Frequently documentation is poor and when a staff member leaves so too does the information they have gathered during their tenure.
Security risks
Cybersecurity threats are continually evolving, and companies are struggling to keep up with the latest security standards and protocols. Inadequate security practices expose the organisation the risk of a cyberattack or failing to have the appropriate protection in place to prevent and recover from an incident.
Scalability challenges
As businesses grow, their IT needs evolve. Self-managed IT may not easily scale to accommodate expansion, resulting in compatibility issues and increased complexity.
Employee frustration
When employees encounter IT issues and there is a lack of timely and effective support, it can lead to frustration and decreased morale. This, in turn, can impact overall employee productivity and satisfaction.
Your business deserves a partner not a supplier
Help when and where you need IT
We recognise that IT support is often viewed as merely an expense, rather than an investment, yielding returns.
It’s time to adopt a new perspective with our co managed IT services. At Lantech, we focus on more than just the components of the IT eco-system; we’re committed to adding real value to your business.
Human first, technology second
Our Managed IT Services prioritise the human element of support because we know that communication between people is the most effective technology for getting them back to the work that matters most.
Genuine, clear with no hidden agenda
We exist to serve, to take seemingly complex problems and apply straightforward thinking to remove pain and frustration. Nothing motivates us more than knowing we have added value and met or exceeded our client’s expectations.
Continually learning
Leveraging years of expertise and a team of certified IT professionals, we offer the guidance and support your business deserves.