IT SUPPORT OPTIONS

 

Fully Managed IT Support for your business or our expert knowledge & systems to support your internal IT Team

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Managed IT Support

Technology is changing the way business is conducted and as our technical requirements grow, so too does the need to manage and maintain those systems.

With Managed IT Support, those responsibilities are entrusted to dedicated technical professionals, taking the weight off your shoulders, improving productivity, reducing costs and allowing your business to grow.

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Co-Managed IT Support

Nobody knows your systems like you do – but that doesn’t mean you have to tackle them alone. With Co-Managed IT Support, you’ve all the benefits of Managed IT without losing your technical oversight.

Co-Managed IT Support tackles both the volume and nature of your technical issues, making it the perfect way to supplement your IT department.

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What can we offer?

Nationwide Support

While 91% of IT Support tickets are resolved remotely, there are occasions when a site visit is required. Whether you’re in Dublin, Cork or Donegal, we’re your local support specialists. 

Better together

IT Support that suits your specific requirements, whether that’s a fully Managed IT Support Service for SME’s or you require additional resources and support for your Internal IT Team. 

Peace of Mind

From industry tools and systems, we have made the investment so you don’t have to. We manage your IT so it performs optimally, and with 24/7 monitoring and overnight patching and maintenance, we won’t be disturbing your core working hours.

Expert Support

With our focus on maintaining a personal service, there are no frustrations of dealing with a large call center or waiting for just one person who can help sort that little niggle. Our team complete continuous training to ensure they are experts in your technology.

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Human First  –  Technology Second

Our staff are what make our service great and we encourage everyone to find their passion. Our goal as a business is to develop people personally and professionally so they can achieve their own life and career goals

From day one, a training plan is agreed, not only in technology but also in soft skills, thus ensuring world class support and client experience.